FAQ — Platinum Luxury Marine & Aviation

Question 1

What services does Platinum Luxury Marine & Aviation offer?

Accepted Answer

We specialize in professional detailing for boats, yachts, and aircraft. Our marine services include exterior washing, buffing, waxing, oxidation removal, teak restoration, interior detailing, and full-service packages. Our aviation services cover exterior polishing, interior cabin cleaning, and specialized aircraft surface treatments.

Question 2

What areas do you service?

Accepted Answer

We are based out of the Greater Cincinnati area and service locations within approximately 120 miles. Local service is available within 30 miles at no travel fee. We also service the Kellogg Marina area and Cincinnati marinas. For locations beyond 120 miles, please contact us directly to discuss options.

Question 3

How long does a typical detail take?

Accepted Answer

Detail time depends on vessel size, condition, and scope of work. A basic exterior wash and wax on a smaller boat (under 25 ft) may take 4–6 hours. A full detail on a larger yacht (40+ ft) can take 1–3 days. We'll give you a time estimate during your complimentary inspection.

Question 4

Do you come to my marina or storage facility?

Accepted Answer

Yes — we are a fully mobile detailing service. We bring all equipment, water, and supplies to your location. Whether your vessel is in the water at a marina, on a trailer, or in dry storage, we come to you.

Question 5

How is pricing determined?

Accepted Answer

Pricing is based on vessel length (LOA), boat type, scope of work (exterior, interior, or both), and selected services. Our online calculator on the Marine page gives you an instant estimate. Final pricing is confirmed after a complimentary inspection, as condition factors like heavy oxidation or pitting may affect the quote.

Question 6

Is there a minimum service charge?

Accepted Answer

Yes, our minimum service charge is $250. This covers our mobilization, setup, and the time invested in even the smallest jobs.

Question 7

Do you offer any discounts?

Accepted Answer

Yes! We offer a 5% discount for first-time customers, 5% for cash payment, 5% for referrals, and 10% for active military and veterans. Discounts can be combined up to a maximum of 25%.

Question 8

How do I book a service?

Accepted Answer

The easiest way is to use our online estimate calculator on the Marine page, then submit a contact request. We'll follow up to schedule a complimentary inspection and confirm your quote. You can also call or email us directly from the Contact page.

Question 9

What is the complimentary inspection?

Accepted Answer

Before any service, we schedule a free on-site inspection of your vessel. This lets us assess the actual condition, confirm the scope of work, and provide an accurate final quote. There is no charge for the inspection and no obligation to proceed.

Question 10

Can you remove heavy oxidation from my boat's gelcoat?

Accepted Answer

Yes. Oxidation removal is one of our specialties. Depending on severity, we use single-stage or two-stage compounding and polishing processes to restore the gelcoat's clarity and shine. Heavily oxidized surfaces may require additional passes and are priced accordingly.

Question 11

Do you restore teak wood?

Accepted Answer

Absolutely. We offer teak cleaning, brightening, and sealing services. Teak restoration can dramatically improve the appearance of decks, trim, and cabinetry. We assess the wood condition during inspection and recommend the appropriate treatment.

Question 12

What is the difference between wax and a ceramic coating?

Accepted Answer

Traditional wax provides a protective layer that typically lasts 3–6 months depending on exposure. Ceramic coatings bond chemically to the surface and can last 1–3 years with proper maintenance, offering superior UV protection, hydrophobic properties, and easier cleaning. We offer both options — ask us which is right for your vessel.

Question 13

How often should I have my boat detailed?

Accepted Answer

For vessels in regular use, we recommend a full detail at least once per season (spring launch or fall haul-out), with maintenance washes in between. Boats stored outdoors or in saltwater environments may benefit from more frequent service. We can set up a recurring maintenance plan tailored to your usage.

Question 14

What types of aircraft do you detail?

Accepted Answer

We service piston singles, piston twins, turboprops, light jets, and mid-size jets. Each aircraft class has its own pricing tier based on size and complexity. Contact us for large cabin jets or custom aircraft.

Question 15

Where do you perform aviation detailing?

Accepted Answer

We work at your hangar or FBO. We require access to the aircraft and a covered or shaded area when possible. We bring all equipment and supplies — no hangar facilities are required on your end beyond basic access.

Question 16

Are your products safe for aircraft surfaces?

Accepted Answer

Yes. We use aviation-approved, non-corrosive products that are safe for painted aluminum, composite surfaces, plexiglass, and polished metal. We do not use any products that could compromise surface integrity or void manufacturer warranties.